Provisional text pending legal review.
Privacy policy
1. Data controller
[Company legal name] (tax identification number [NIF/CIF]), [Registered address], Barcelona. Privacy contact: [contact email].
2. Data we process
- Order data: name, email and/or phone number, postcode, dishes, pickup time and amount.
- Optional answers: how you heard about us and whether you would have ordered delivery.
- How you reached the website (for example, a social media link).
- We do not store your card details: the payment provider handles payment directly.
3. Purposes and legal basis
- Manage your order and keep you updated. Legal basis: performance of the contract you request.
- Aggregated internal statistics to improve the service. Legal basis: legitimate interests.
- Send you offers from neighbourhood restaurants only if you tick the relevant box. Legal basis: your consent, which you can withdraw at any time. Leaving the box unticked does not affect your order.
4. Who we share your data with
With the restaurant you order from (your name, phone number and order details, to prepare and hand over your order), the payment provider and the technology providers hosting the platform, always with the safeguards required by law.
5. How long we keep your data
Order data is kept for as long as needed to manage your order and meet legal obligations (tax and accounting). Data used for offers is kept until you withdraw your consent.
6. Your rights
Under the General Data Protection Regulation (GDPR; RGPD in Spanish), you can request access, rectification, erasure, restriction or portability of your data, or object to its processing, by writing to [contact email]. If you believe we have not handled your request properly, you can complain to the Spanish Data Protection Agency (AEPD, aepd.es).